FAQ

Frequently Asked Questions

How do I pay for my Cluventure?

You are able to make a secure purchase for your chosen Cluventure vacation directly on our website. Cluventure Travel works exclusively with PayPal and most major debit and credit cards are accepted. The entire amount must be paid before we are able to begin planning your unique Cluventure vacation. You do NOT need to have a pre-existing PayPal account in order for your payment to be processed through PayPal. For more information please visit PayPal Account Optional. If you are looking to finance your Cluventure, we recommend looking into PayPal Credit.

How far in advance should I book my Cluventure vacation?

In order to provide you with the best possible Cluventure experience, we prefer a minimum of 3 months notice for domestic trips and 6 months notice for international trips. If you’re interested in traveling sooner, please see information on rush pricing.

How much does a Cluventure vacation cost?

On the travel page, you will find a more detailed pricing chart explaining the various types and prices of Cluventure vacations and what is included in that price.

What if I need help while on my Cluventure?

Each group will have a personal Adventure Specialist available on call to provide support if needed.

What is the difference between a classic and a luxury Cluventure?

All of our Cluventures will provide an enjoyable and personalized travel experience. If you would prefer to upgrade your trip, our luxury options are perfect for you. Cluventure luxury trips include an extra layer of comfort, such as upgraded flights, accommodations, and additional activities when available.

What kind of clues will I encounter while on my Cluventure?

Each Cluventure is 100% unique and all clues are handcrafted for your specific journey. Travelers may choose easy, intermediate, advanced, or challenge level clues. You will receive both pre-departure clues that hint at your destination and on the ground clues that lead you to specific pre-planned activities. Since Cluventure encourages environmental exploration, many on the ground clues will require you to learn about and get to know your surroundings. Check to see how a Cluventure works on our YouTube page.

Where will I travel?

A key element of the Cluventure experience is that the destination is a surprise! You have the option to choose between a domestic or an international Cluventure. During the interview with your Adventure Specialist, we will learn more about you and what type of climate, activities, and experiences you are looking for.

Will Cluventure Travel plan me a vacation centered around a particular activity?

Absolutely! Whether you want a ski trip, a beach trip, or anything in between, Cluventure is the agency for you! However, as we are dedicated to mystery and adventure, we will not plan Cluventures to specifically requested locations.

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